Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Healthie LLC dba Healthie Insurance Agency ("Healthie Insurance Agency," "we," "us," or "our") collects, uses, and protects your information when you visit our website, request a quote, enroll in coverage, or participate in our text message (SMS) program.

Mobile opt-in information is never shared.

No mobile information — including your phone number and your consent to receive text messages — will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties under any circumstances.

1. Information We Collect

Contact information you provide, such as your name, mobile phone number, and email address.
Enrollment information you share when requesting a quote or applying for coverage, which may include information needed to identify appropriate health plans.
SMS consent records, including the date and time you opted in and the language you agreed to.
Basic website data, such as pages visited, collected through standard web technologies to keep our site working and secure.

2. How We Use Your Information

To send the account, policy, enrollment, appointment, and support text messages you signed up for.
To help you find, enroll in, and manage health insurance coverage.
To respond to your questions and provide customer support.
To operate, maintain, and improve our website and services.
To comply with legal and regulatory obligations that apply to licensed insurance agencies.

3. Text Messaging (SMS) Privacy

When you opt in to our SMS program, we use your phone number only to send the messages described in our SMS Terms & Conditions. We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing. Your opt-in and consent data are used solely to operate the Program. You can opt out at any time by replying STOP to any message.

4. When We Share Information

We share personal information only in these limited situations, and never for a third party's own marketing:

Service providers that help us operate the Program and our services (such as the messaging platform that delivers our texts). These providers may process your information only to perform services for us and are required to keep it confidential. As noted above, mobile opt-in and consent data are not shared with third parties for their marketing purposes.
Insurance carriers and enrollment partners, only as needed to process a quote or application you have requested.
Legal and safety reasons, when required by law, regulation, legal process, or to protect the rights, property, or safety of our customers or others.

5. Data Retention

We keep your information for as long as needed to provide our services, maintain records of your consent, and meet the legal and recordkeeping requirements that apply to insurance agencies. We then delete or de-identify it.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to those who need it.

7. Your Choices

Reply STOP to any text to unsubscribe from the SMS program at any time.
Contact us to ask about the personal information we hold about you.
Unsubscribe from email communications using the link in those emails.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18, and our SMS program is not directed to children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted to this page, and we will update the "Last updated" date above.

10. Contact Us

Healthie LLC dba Healthie Insurance Agency
5499 N Federal Hwy, Suite A, Boca Raton, FL 33487
Email: support@healthie.agency
Phone: (800) 998-3510